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Decision Making & Negotiations

See the latest research, articles and faculty on the Decision Making & Negotiations Area of Expertise at Columbia Business School.

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Decision Making & Negotiations

Decision Making & Negotiations Research

Pathways to intercultural accuracy: Social projection processes and core cultural values

Authors
Shira Mor, Claudia Toma, M. Schweinsberg, and Daniel Ames
Date
February 1, 2019
Format
Journal Article
Journal
European Journal of Social Psychology

The present research examines intercultural accuracy—people's ability to make accurate judgments about outgroup values—and the role of social projection processes. Across four studies, U.S. and British participants showed low overall levels of intercultural accuracy for Chinese students’ individualistic and collectivistic values. In line with recent changes toward individualism in China, we observed different levels of intercultural accuracy, hinging on whether the criterion values of Chinese were assessed before (2001) or after (2015) this shift.

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The Artistic Value of a Human in the Age of the AI

Authors
Carl Horton, Aharon Levy, and Sheena Iyengar
Date
January 1, 2019
Format
Working Paper
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Salesforce Contracting Under Uncertain Demand and Supply: Double Moral Hazard and Optimality of Smooth Contracts

Authors
Tinglong Dai and Kinshuk Jerath
Date
January 1, 2019
Format
Journal Article
Journal
Marketing Science

We consider the compensation design problem of a firm that hires a salesperson to exert effort to increase demand. We assume both demand and supply to be uncertain with sales being the smaller of demand and supply and assume that, if demand exceeds supply, then unmet demand is unobservable (demand censoring).

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Managing Media and Digital Organizations

Authors
Eli Noam
Date
January 1, 2019
Format
Book
Publisher
Palgrave Macmillan

What does it take for success in the media business? Creativity, innovation, and performance, of course. Plus experience and good judgment. However, it also requires an understanding of the principles and tools of management. This book summarizes the major dimensions of a business school curriculum and applies them to the entire media, media-tech, and digital sectors. Its chapters cover—in a jargonless, non-technical way—the major management functions.

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The Simple Benefits of Saying Your Name in Pitch

Authors
Carl Horton and Sheena Iyengar
Date
January 1, 2019
Format
Working Paper
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Extracting Features of Entertainment Products: A Guided Latent Dirichlet Allocation Approach Informed by the Psychology of Media Consumption

Authors
Olivier Toubia, Garud Iyengar, Renee Bunnell, and Alain Lemaire
Date
January 1, 2019
Format
Journal Article
Journal
Journal of Marketing Research

The authors propose a quantitative approach for describing entertainment products, in a way that allows for improving the predictive performance of consumer choice models for these products. Their approach is based on the media psychology literature, which suggests that people’s consumption of entertainment products is influenced by the psychological themes featured in these products. They classify psychological themes on the basis of the “character strengths” taxonomy from the positive psychology literature (Peterson and Seligman 2004).

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Contracting in Medical Equipment Maintenance Services: An Empirical Investigation

Authors
Tian Chan, Francis de Vericourt, and Omar Besbes
Date
January 1, 2019
Format
Journal Article
Journal
Management Science

Maintenance service plans (MSPs) are contracts for the provision of maintenance by a service provider to an equipment operator. These plans can have different payment structures and risk allocations, which induce various types of incentives for agents in the service chain. How do such structures affect service performance and service chain value? We provide an empirical answer to this question by using a unique panel data covering the sales and service records of more than 700 diagnostic body scanners.

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Media and Digital Management

Authors
Eli Noam
Date
January 1, 2019
Format
Book
Publisher
Palgrave Macmillan

Being a successful manager or entrepreneur in the media and digital sector requires creativity, innovation, and performance. It also requires an understanding of the principles and tools of management. Aimed at the college market, this book is a short, foundational volume on media management. It summarizes the major dimensions of a business school curriculum and applies them to the entire media, media-tech, and digital sector. Its chapters cover—in a jargonless, non-technical way—the major functions of management.

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Authentic Self-Expression on Social Media Is Associated with Greater Subjective Well-Being

Authors
Erica Bailey and Sheena Iyengar
Date
January 1, 2019
Format
Working Paper
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